Recently, the Huai'an "Smart Community" platform, which was carefully built by Huai'an City based on digital Huai'an resources and aggregated grassroots governance forces, was launched on the "iHuai'an" app and the "Huai'an Social Work" WeChat official account. The certificates for kinship, husband-wife relationship, guardianship, farmers engaged in agricultural production, and citizen agency, as well as relevant certificates for retired soldiers and other preferential treatment recipients, can all be processed online.

The Huai'an "Smart Community" platform is an integrated smart service platform that can provide six categories of services for the masses, including certification matter handling, community consultation and discussion, community rule of law services, community activity registration, community information disclosure, and public information release, so as to achieve faster response, higher efficiency, and better quality and effectiveness in serving the masses. In addition, the "Smart Community" platform has opened columns such as the "Discussion Hall", where residents can learn about community affairs and activities in detail and participate in discussions and consultations on community affairs without leaving home.

While providing "one-stop" services for the masses, the Huai'an "Smart Community" platform can also promote the modernization of community governance and improve community management efficiency and residents' satisfaction. It has practical and long-term significance for promoting the intelligent transformation of community governance in Huai'an City, optimizing community resource allocation, promoting the participation of the "five communities" in grassroots governance, and realizing the organic integration of community autonomy, rule of law, and moral governance.